little kindnesses
21 May 2012I flew into Atlanta from New York today and experienced a couple of lovely things. First, flying out of the newly redesigned La Guardia is quite possibly the nicest local airport experience in the world. Almost every single seat in the waiting lounges comes with a free iPad pre-installed, that lets you order any food you want (and pay for it easily with a credit card reader) and it’s brought straight to wherever in the airport you happen to be sitting. And of course the wifi on the iPad is totally free, for you to browse as long as you wait for your flight. Then there was the Delta experience. Atlanta is of course (at least in my mind) first and foremost the home of Coke – the World of Coca-Cola is the most visited tourist attraction in all of Georgia. Incidentally, it also happens to be the home of Delta. As we took off, our flight stewardess came on to welcome us and said that the drinks on the flight were charged for, but everything Coke was free. How cute is that. And then towards the end of the flight she came on again. This time to say that there were a number of people on the flight who had very tight connections to make. So if those of us whose final destinations were Atlanta wouldn’t mind letting them get off the plane first, then she was ‘sure that that small act of kindness would totally make their day’. Of course, when put like that, it was also hard to refuse. It reminded me of the way when I lived in Recife last year, I was so struck by how ordinary people on the bus would offer to hold your bags for you if you were standing. It struck me as very Brazilian at the time – having travelled to more of Brazil now, I know that it was actually just very Recifense.
We did a piece of work last year researching people’s attitudes to kindness. Overwhelmingly, people from China to Colombia lamented the loss of everyday kindness in the modern world, the type of social kindness they remember from their childhood but that they feel has disappeared in a world full of fear and mistrust. Little kindnesses, they said, were what made the world a nice place to live in. They don’t cost much, but they make your day. Cities have made that kind of kindness rarer and rarer. Places in transition to becoming cities, like Recife, retain some of it, perhaps. But generally, the facelessless of the urban mass means we don’t make those connections anymore, for fear of it costing us too much. Last year was a tipping point in the world’s rural-urban migration – today, the majority of the world’s population lives in cities. Let’s hope we continue to find little ways to make urban kindnesses a daily reality.
Speaking of the whole everyone-living-in-cities thing, this is utterly tangential, but I wonder if anyone else saw the Andrew Marr BBC series on Megacities and cringed as much as I did. The kind of reverse orientalism/ noble savagery of drawing out the ‘kindness’ and ‘community’ that exist amongst the poorest people in the world (including the slums of Dhaka, which I have to say I am impressed he spent a night in) – made me feel quite sick. And then the tokenistic, forced inclusion of London as one of the world’s megacities, and the mindless fixation on the Shard (which, after much consideration as I see it grow everyday I have decided is a horrific monster). As only the tallest building in Europe, it sounds even more pathetic, like the failed phallic fantasy of a dying Empire, which of course it is. Anyway, Marr concluded his series talking about how the future of megacities had to be life lived in lots of little villages with the city, each with a community mindset of social interdependence and social kindness built into them. On that, I concede, he has a point.
So there you go, not so much of a tangent after all. If there’s any point at all to this post it’s that kindness is good, and we need more of it.
























